Gomadic - PDA Cables, Custom Built Cables, & Consulting Services

PalmOS Dialup Instructions

This instruction describes how to connect any PalmOS device PDA (Visor, 3Com Palm, Sony, etc.) to the internet using the serial port located on the bottom of the PDA.

1. Open the "Pref" program shown on Diagram PalmOS_1

Diagram PalmOS_1

2. Under the "Preferences" program, select the pull down menu in the upper right hand corner. Depending on your PalmOS version "Modem" or "Connection" will be available.

Diagram PalmOS_2a

Diagram PalmOS_2b

2a. If you don't see a "Modem" in your Preference pull down menu then continue to Step 2b. If you see a "Modem" then match the following settings shown in Diagram PalmOS_2c or as listed below. Continue to step 3 (skip step 2b) when finished.

Modem: Standard
Speed: 19,200bps
Speaker: Low
Flow Ctl: Automatic
Country: United States
String: AT&FX4

Diagram PalmOS_2c

2b. If you see a "Connection" in your Preference pull down menu then select new as indicated in Diagram PalmOS_2d.

Diagram PalmOS_2d

Match your settings to Diagram PalmOS_2e or as listed below:

Connection: Modem
Via: Cradle/Cable
Dialing: TouchTone
Volume: Low

Diagram PalmOS_2e

Click "Details" as Shown above in Diagram PalmOS_2e. Match Settings to Diagram PalmOS_2f or as listed below:

Speed: 19,200 bps
Flow Ctrl: Automatic
Init String: ...

Diagram PalmOS_2f
Press "OK" twice.

3. Select "Network" in upper right pull down menu as shown in Diagram PalmOS_3a

Diagram PalmOS_3a

Diagram PalmOS_3b

4. Enter your ISP information (refer to Diagram PalmOS_4a):

Sprint PCS
User Name: web
Password: web
Phone Number: #2932 (no area code, force to be a local call, must use your cell phone for this service). For configuration on Sprint's Vision network, please click here.

Verizon�s quick connect service for the Palm OS uses entirely unique settings than the instructions above. To use this service, please follow these simple instructions and you�ll be on your way!

Step 2 � Make a new connection called Verizon. Connect to method = PC via Cradle/Cable

Step 5 � Change Service to read: Gomadic. Set user name to qnc and set password to qnc. Set connection to Verizon. Select details and change idle timeout to Power off/never. Make sure box for Query DNS is checked. Make sure box for IP address Automatic is checked.

That�s it. Connect the cable to your phone and PDA, go to the network application and press connect! Note: If you are using an LG or Audiovox phone, please click here for special instructions that may be important to your setup.

For configuration on Verizon's eXpressNetwork, please click here.

Diagram PalmOS_4a

Diagram PalmOS_4b

5. Use Connect to connect to the internet by clicking on Connect as shown in Diagram PalmOS5.

Diagram PalmOS_5

PalmOS Dialup Instructions Version PalmOS_020903

How do I configure my Gomadic Cable to work with a Handspring Visor/EDGE PDA?

Step 1: Go to the Preferences application and select Connection.
Step 2: Add a new configuration (give it a name you like)
Step 3: Change the Connection Method to "Serial to Modem"
Step 4: Change Dialing to "Touchtone"
Step 5: Go to the Details Section and Change Speed to 14.4Kbps, Change Country to "Other", Change Flow Control to "Off" and Set the Modem String to "AT&FX4"

Verizon
User Name: qnc
Password: qnc
Phone Number: #777 (no area code, force to be a local call, must use your cell phone for this service). For configuration on Verizon's eXpressNetwork, please click here.

Diagram PalmOS_4a

Diagram PalmOS_4b

5. Use Connect to connect to the internet by clicking on Connect as shown in Diagram PalmOS5.

Diagram PalmOS_5

Note: If you are using an LG or Audiovox phone, please click here for special instructions that may be important to your setup.

Pocket PC 2002 Dialup Instructions

1.Select Start Menu then "Settings" as shown in Diagram PPC2002_1.

Diagram PPC2002_1

2.Under the "Connections" tab select "Connections" as shown in Diagram PPC2002_2.

Diagram PPC2002_2

3.Select "New..." as shown in Diagram PPC2002_3.

Diagram PPC2002_3

4.Enter a name for these settings, for example enter "ComCube" as shown in Diagram PPC2002_4, then click on "Modem" tab as shown in Diagram PPC2002_4.

Diagram PPC2002_4

5.Select "New�" as shown in Diagram PPC2002_5.

Diagram PPC2002_5

6.Enter in a name for this connection as indicated in Diagram PPC2002_6. Verify that "Hayes Compatible on Com1:" is selected under "Select a modem:" and "19200" is selected under "Baud rate:" then select "Next"

Diagram PPC2002_6

7.Enter in your area code and the ISP phone number for this connection where indicated in Diagram PPC2002_7. Select "Next" when finished.

NOTE: Here are some ISP services that may already be available to you!

Diagram PPC2002_7

8.Leave the settings of this window as default, select "Finish" as shown in Diagram PPC2002_8. If you have a Kyocera 2035/3035/6035 then enter "&c2" under "Extra dial-string Modem Commands"

Diagram PPC2002_8

9.Select "OK" to save settings as shown in Diagram PPC2002_9 to continue.

Diagram PPC2002_9

10.Select "Dialing Locations" as shown in Diagram PPC2002_10a. Select "Home" under "Location:" drop down menu as shown in Diagram PPC2002_10b. Click "Dialing Patterns" settings should look like Diagram PPC2002_10c. Select "OK" to exit "Dialing Patterns"

Diagram PPC2002_10a

Diagram PPC2002_10b

Diagram PPC2002_10c

11.Select "Connections" tab. Select "Connect" as shown in Diagram PPC2002_11a to connect to your ISP. Diagram PPC2002_11b will appear. Fill in the appropriate "User Name" and "Password" leaving "Domain" blank. Select OK and your PDA will begin to dial. To disconnect later, select the icon shown in Diagram PPC2002_11c and choose "End" when prompted.

Diagram PPC2002_11a

Diagram PPC2002_11b

Diagram PPC200211c

Pocket PC 2002 Dialup Instructions Version PPC2002_020903

Note: If you are using an LG or Audiovox phone, please click here for special instructions that may be important to your setup.

To use Sprint's Vision network, follow the directions above with the following exceptions:

There are two sets of instructions for Verizon's eXpressNetwork depending on the OS of your handheld device.

Note: When you are outside of Express Network coverage your 14.4 connection (using qnc, qnc and dialing #777) will work without changing anything because outside of 1X coverage the phone will fall back and automatically use the 14.4 (IS-95) network.

If you want to force a 14.4 connection (using qnc, qnc and dialing #777) when you are in Express Network (1X) coverage, you would have to change the command in the init string from AT$QCMDR=3 to AT$QCMDR=2

Note: If you are using an LG or Audiovox phone, please click here for special instructions that may be important to your setup.

Step 2 � Make a new connection called Verizon. Connect to method = PC via Cradle/Cable

Step 5 � Change Service to read: Gomadic. Set user name to <phone number>@vzw3g.com and set password to vzw. Set connection to Verizon. Select details and change idle timeout to Power off/never. Make sure box for Query DNS is checked. Make sure box for IP address Automatic is checked.

That�s it. Connect the cable to your phone and PDA, go to the network application and press connect!

Note: If you are using an LG or Audiovox phone, please click here for special instructions that may be important to your setup.

How do I configure my Gomadic Cable to work with Windows-based laptops?

Setup Gomadic Cable Modem:
1. Open "Control Panel" from Start->Settings->Control Panel.
2. NT/2000/XP: Select "Phone and Modem Options"
95/98/ME: Select "Modem"
3. NT/2000/XP: Go to "General" Tab.
95/98/ME: Go to "Modem" Tab.
4. Click "Add..."
5. Check "Don't detect my modem: I will select it from a list."
6. Click "Next"
7. In "Install New Modem" window under "Manufacture" select "(Standard Modem Types)".
8. Select "Standard 19200 bps Modem" then Click "Next" Note. Sprint Vision Users: Select select the "Standard 33600 modem" instead of 19.2bps one.
9. Select "Communications Port (Com 1)" then Click "Next" (if you pc/laptop has more then one com port then select the com port corresponding to the com port you will be plugging the ComCube into)
10. Click Finish.
10a. Note: Sprint Vision Users Only: Go to Modem Properties and change Maximum port speed to 112,500 Kbps.
11. Close "Modems Properties" window

Setup Modem ISP Connection
1. Open "Connection Wizard" from Start->Programs->Accessories->Communications->Connection Wizard
2. Choose your operating system 95/98/ME or NT/2000/XP.

Go Start, Settings, Connections - Modify
Tap on New
Enter a name for connection (ComCube)
Select Hayes Compatible on COM1:
Baud rate (57600)
Tap Next
Country Code (blank) - Area Code (blank) - Phone# (*99***1#)
Tap Next
Check "cancel if not connected / Uncheck "wait for dial tone"
Enter Dial String : +CGDCONT=1,,�internet2.voicestream.com�
Tap Finish

Return to Settings

Tap on dialing Locations
Tap on Dialing Patterns
Replace all spaces with - G
Tap Ok

To connect:
connect the gomadic cable to both the axim and phone
on the axim go to Settings - Connection Tab - Connections
in the first option, select your device and then connect
when the login screen comes up, select ok. (no login or pw is needed)
That's it, you're mobile now!

Tap on Start, then Settings . Tap on the Connections tab on the bottom of the screen. Tap on the Connections Icon. Tap on Modify under Internet Settings, Tap on New, Set name to ComCube, select Hayes Compatible on COM 1, and set the Baud Rate to 57,600. Click Next.

Set the Country Code to 1 and set the Area code to your area code. Type in *99# for the phone number. Tap next, Tap Finish, then tap Ok.

Now tap Dialing Locations. Then tap Dialing Patterns. Make sure nothing but a single letter �G� appears in each of the 3 fields. Tap Ok, then Tap the Connections Tab at the bottom. Press the connect button.

You will be asked for your username and password, Type in the letter A for the userID and password. The Domain field is blank, choose �save password� then tap Ok

2: Select New and name your connection ComCube. In the �Connect To� field choose PC via Cradle/Cable.

7: Tap on Details. Connection Type is PPP, Idle Timeout is Never, Query DNS should be checked and IP Address should be checked.

8. Tap Script. Tap on End and change it to Send, type AT+CGDCONT=1,�PROXY� Change End to Send CR. Change End to Send atd*99#. Change End to Send CR. Change End to Send: ccc then End. (total of 6 lines of code)

With Nextel, you need to provide your own ISP to dial out to for Internet access. Simply follow the directions above for Pocket PC or Palm OS configuration. If you don't have an ISP, many Gomadic customers have had excellent success using Free ISP services from www.access4free.com!

You can download the driver here. Please use the following directions for configuration:

1. Download and run the PC_Driver.exe file. This will save a new folder called PC Driver on your computer

3. Point Windows to the PC Driver folder (note: The folder and not the PC_Driver.exe file) for the appropriate drivers.

4. Let Windows go through it's installation routine. Windows will "warn" you that the drivers are not certified. Please select Continue.

5. After the drivers have installed, go to device manager. You may access device manager by Right clicking "My Computer" on your desktop, selecting the Hardware tab and pushing the device manager button.

I followed the directions correctly, however, when I try to connect, nothing happens on my phone.

Usually when there is no communication between your PDA and your phone, one of the following configuration issues exist:

1. If connecting with a high-speed capable phone, often the connection speed that you have set up on your handheld is different from the speed settings on the phone. An examples of this would be the phone is configured to connect at 115,200 Kbps, but the PDA is set to 19,200. To resolve this, make sure the two speeds are set to match. Please note that many high speed phones default to 115200 speeds (especially LG's!)

2. If you are using a phone that is selectable between USB and serial, please make sure the phone is set to serial (ie. RS232). If you are using an LG or Audiovox phone, try the following sequence.

For LG VX6000/4500/4600/5450, Menu, 9, 6, 2 (should be set to RS232 and NOT USB).

2. If you sometimes connect an external keyboard to your computer, you need to make sure the software is disabled. Keyboards tend to "hog" the baseport of the PDA and prevent the phone from dialing through the port. Once the software is disabled, this issue is usually resolved.

3. The physical connections are not making proper contact. Make sure the connections are securely attached to the cube, the PDA and phone.

My phone will dial, but it's dialing the wrong number (Force to local call instructions)

Make sure that it is forcing a local call. To do this, go Start, Settings, Connection Tab, Connection Icon, Dialing Locations tab, Dialing Patterns. In each of the fields, delete everything but the letter G. When complete, press OK, then Connection Tab and try connecting again.

Note: If you are getting this error trying to use Verizon's #777 service, please try the following changes:

On Pocket PC systems: Add an extra dial string of AT$QCMDR=2 (for Veirzon's free qnc service) and AT$QCMDR=3 (for Verizon's Expressnet).

PalmOS Ans: Download a web browser program like Eudora (www.eudora.com), Blazer, or Browsit.

PocketPC Ans: Select your Start Menu and choose "Internet Explorer" and surf away.

PocketPC Ans: Select your Start Menu and choose "Inbox." Under "Tools" select "options" to setup your email service. You can also browse the web if you have a web accessible email account.

AT&T WorldNet is protected by a firewall. Forward your email to a web accessible email.

Using the PDAs' serial communications port usually located on the bottom of the PDA where the cradle connects. The cellular phone also has a serial communications port usually located on the bottom of the phone where the power charger plugs into. The connection between the PDA and cellular phone is made using our ComCube and is the link that allows the cellular phone to be used as a "modem." The PDA than can dial to your ISP anywhere your Cellular phone has reception.

Yes, please purchase the laptop 9pin serial adapter for the ComCube from our website. This will enable you to connect your laptop as well!

Yes, using the USB port you can purchase a USB to Serial port adapter to then connect to the ComCube.

Yes, use the following settings in setting up your dialup connection. Some charges may apply depending on your service agreement.
User Name: web
Password: web
Phone Number: #2932 (no area code, force to be a local call, must use your cell phone for this service). Don't forget to place the '#' key before the number.

Yes, use the following settings in setting up your dialup connection. Some charges may apply depending on your service agreement.
User Name: qnc
Password: qnc
Phone Number: #777 (no area code, force to be a local call, must use your cell phone for this service). Don't forget to place the '#' key before the number.

Do I need extra software to use Gomadic's PDA to Mobile Phone Wireless Internet Cables?

You do not need extra software to be able to dial-out to the internet with your Gomadic cable, however, you will need a POP3 email client and a web browser to be able to read email and surf the web respectively. An email client can be downloaded for free from www.eudora.com, and a browser can be obtained from dozens of shareware locations.

To make the connection to the Internet, you will use both the modem and network program which are already installed on your Visor under the "Preferences" application.

Do I need to pay an extra monthly fee for wireless web service to use this cable?

Whether there is an extra fee or not depends entirely on your mobile service provider. Some require a small extra monthly fee, however, they also allow you to use them as your ISP as well. Gomadic would recommend that you check with your service provider regarding this as no uniform standards are in place.

First action to take is to power cycle your phone (ie. turn the phone off and then on again) and try to connect again. Power cycling the phone, resets the internal modem to the default settings and will often resolve many connectivity issues. The configuration of the ComCube can be tricky. Please take some time to follow the configuration instructions posted in the support section above. If you are still unable to connect, please fill out this short form and one of our technical support engineers will contact you to help guide you through the process quickly.

When I try to connect, my phone dials, however, eventually I receive a "Modem Not Found" error message.

Usually when this happens, it is because your account is not set up to support data with your mobile phone service provider. Please call your service provider and tell them that you want to connect your laptop to your phone to dial-out to the internet (a laptop/phone connection is functionally the equivalent to a PDA/phone one, however more familiar to most call center representatives.) Verify with that your account is set up properly to support this type of connection. If you still have problem afterwards, please fill out this short form and one of our technical support engineers will contact you to help guide you through the process quickly.

How do I connect my Audiovox 8900/8410 with another device using a Gomadic cable?

You can now follow the other guides on the site to set up your PDA/PC dial-up settings. Please be sure to change the baud rate on the PDA/PC to 115200 as shown in the other tutorials.

While Gomadic has connectors for most every major cell phone and PDA device, the connectors offered on our web site are the only ones sold in small quantities. If you are interested in placing an order in quantities of 500 of greater, please contact our sales department directly at sales@gomadic.com.

Gomadic offers bulk discounts on orders of significant quantities. If you would like to learn more about our bulk discounts or you are interested in becoming a Gomadic reseller, please contact us at sales@gomadic.com.

Yes. Gomadic specializes in custom cable assembly. If you have a new and unique cable design and are interested in having Gomadic manufacturer it, then please contact sales@gomadic.com. Please note that minimum quantities of 500 units are required.


Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 Pin 10 Pin 11 Pin 12 Pin 13 Pin 14 Pin 15 Pin 16 Pin 17 Pin 18 Pin 19 Pin 20 Pin 21 Pin 22	V_ADP V_ADP V_ADP V_ADP Reserved � Do Not Use DCD RS232 RXD RS232 TXD RS232 DTR RS232 GND DSR RS232 RTS RS232 CTS RS232 RI RS232 GND No Connect � Do Not Use USB Detect No Connect � Do Not Use USB � UDC + No Connect � Do Not Use USB � UDC - GND

Can you tell me the pin outs for the iPAQ 31/36/3700 connectors?


Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 Pin 10 Pin 11 Pin 12	V_ADP V_ADP DTR RS232 GND CTS RS232 RTS RS232 TXD RS232 RXD RS232 DCD RS232 GND USB - UDC + USB - UDC -

Can you tell me the pin outs for the Palm connectors?

See also http://www.pspilot.de/pppm505/pppm505.html From left to right
Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 Pin 9 Pin 10 Pin 11 Pin 12 Pin 13 Pin 14 Pin 15 Pin 16	GND USB_D+ USB_D- VBUS HOTSYNC NC GND ID Vout RxD TxD DETECT CTS RTS DTR CHARGE	Signal- and charge ground (connected to pin 7) Positive USB data signal Negative USB data signal USB VBUS signal HotSync IRQ - +3.3V for button push Not Connected Signal- and charge GND (connected to pin 1) Identification for peripherials +3.2V supply output, 100mA max. RS-232 RxD signal (input) RS-232 TxD signal (output) peripherial detect - tied to ground by peripherials RS-232 CTS signal (input) RS-232 RTS signal (output) RS-232 DTR signal (output) +5V charge supply input, 500-700mA

Can you tell me the pin outs for the Dell Axim X5 connectors?

01 GND (shield),
02 (No Connection)
03 +5.5V, also on USB charger cable PCB (red)
04 +5.5V, also on USB charger cable PCB (red)
05 +5.5V, also on USB charger cable PCB (red)
06 +5.5V, also on USB charger cable PCB (red)
07 +5.5V, also on USB charger cable PCB (red)
08 +5.5V, also on USB charger cable PCB (red)
09 (No Connection)
10 Unknown
11 (No Connection)
12 Unknown
13 Unknown
14 Unknown
15 GND (shield),
16 (No Connection)
17 (No Connection)
18 (No Connection)
19 (No Connection)
20 GND (shield),
21 GND (shield),
22 Unknown

23 Unknown

24 GND (shield),
25 USB Device, Data + (green),

26 USB Device, Data - (white),

27 GND (shield),

28 Unknown

29 Unknown

30 GND (shield),

31 TxD (grey),

32 RTS (red),

33 DTR (brown),

34 DSR (blue),

35 DCD (yellow),

36 RxD (green),

37 CTS (orange),

38 GND (shield),

39 GND (shield),

40 Unknown

No. Since the iPAQ get's power from the cable, plugging an additional power could cause damage to the device. If the cable is plugged in, however, there is no need to also plug your iPAQ in using the AC source since it will be charging already.

Currently we only have this type of cable available for the iPAQ, however, we are in the process of adding other PDA's to our product line in the near future.

A Power Sync cable charges and syncs your iPAQ at the same time. A regular sync cable does not charge your device.